How to Create a Welcoming Reception Area

It is a common saying that ‘first impressions are everything’, the way you put yourself across to other people when you first meet them has a huge effect on how your relationship with them will develop. It can also be argued that these fundamentals are the same when it comes to business, which means that when guests or business partners enter your office, their first impression of the business will be the reception area. With that in mind, it is of extra importance that your reception is kept to the highest standard possible – and to ensure that is the case, take a look at some of the tips below!

 

Make Sure Staff Are Well-Trained

With first impressions being so important, it is vital that the first person greeting guests or partners (your receptionist) is up to the task. They will be the first member of staff to represent your company, so you want to make sure that they are thoroughly trained. You should try make sure that they are dressed immaculately, speak with a neutral accent, and be able to answer any questions related to the business. This can be done by training someone who already works at your business as they will understand your businesses ethics, and will be able to pass that across to people visiting your business in the best way possible.

 

Decorate the Area

As well as having staff who are well trained, you will need to guarantee that the area is well decorated too. It is a good idea to paint the wall in bright colours so that the area looks livelier and gives off a vibrant feel. You will also want to ensure that your furniture is kept in a good state so that the area doesn’t look dated, you could also think about getting quirky office furniture to catch the attention of your visitors.

 

Ensure Your Visitors Don’t Get Bored

The majority of receptions have a small waiting area for visitors to sit when they are coming to see someone. Therefore, it is important that they have something to do when they are sat down waiting – which can be done in a couple of ways. The easiest and most convenient choice can be to have some magazines for guests to read, another good option is to have a TV on the wall for them to watch. However, in this day-and-age, most guests would find it useful if there was a guest Wi-Fi that they could log into so that they can browse the internet from their laptop or tablet.

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